Channels dont swapped
Добавлено: 22 окт 2018, 19:30
Всем хорошего настроения!
Подскажите, куда копать с таким плавающим глюком?
Оператор в коллцентре общаясь с клиентом хочет "уточнить у специалиста". Для этого нажимает на сипфоне HOLD, переключается на вторую линию, набирает специалисту. Проходит дозвон, специалист отвечает на звонок, прекрасно слышит оператора, но оператор не слышит специалиста. Лог данного звонка (вякие MixMonitor посокращал для приятности глазу):
Буквально через пару секунд оператор снова звонит тому же специалисту, и все ок. Лог:
Вижу разницу только в
Но почему так происходит? Проблемы с сетью? Глюк плавающий, как видно, некоторые телефоны через VPN, но стабильный.
Подскажите, куда копать с таким плавающим глюком?
Оператор в коллцентре общаясь с клиентом хочет "уточнить у специалиста". Для этого нажимает на сипфоне HOLD, переключается на вторую линию, набирает специалисту. Проходит дозвон, специалист отвечает на звонок, прекрасно слышит оператора, но оператор не слышит специалиста. Лог данного звонка (вякие MixMonitor посокращал для приятности глазу):
Код: Выделить всё
[C-00050a65] netsock2.c: Using SIP RTP CoS mark 5
[C-00050a65] pbx.c: Executing [4203@Office_IN001:1] Macro("SIP/4970-000cac6e", "recording,4970,4203") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:1] GotoIf("SIP/4970-000cac6e", "1?mp3:no") in new stack
[C-00050a65] pbx_builtins.c: Goto (macro-recording,s,3)
[C-00050a65] pbx.c: Executing [s@macro-recording:3] Set("SIP/4970-000cac6e", "fname=16_27-4970-4203") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:4] Set("SIP/4970-000cac6e", ...") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:5] Set("SIP/4970-000cac6e", "CDR(filename)=16_27-4970-4203.mp3") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:6] Set("SIP/4970-000cac6e", "CDR(realdst)=4203") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:7] Set("SIP/4970-000cac6e", "CDR(remoteip)=192.168.2.79") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:8] MixMonitor("SIP/4970-000cac6e", ...") in new stack
[C-00050a65] pbx.c: Executing [s@macro-recording:9] Goto("SIP/4970-000cac6e", "no") in new stack
[C-00050a65] pbx_builtins.c: Goto (macro-recording,s,15)
[C-00050a65] pbx.c: Executing [s@macro-recording:15] Verbose("SIP/4970-000cac6e", "Exit record") in new stack
[C-00050a65] app_verbose.c: Exit record
[C-00050a65] pbx.c: Executing [4203@Office_IN001:2] Dial("SIP/4970-000cac6e", "SIP/4203,,t") in new stack
[C-00050a65] netsock2.c: Using SIP RTP CoS mark 5
[C-00050a65] app_dial.c: Called SIP/4203
[C-00050a65] app_mixmonitor.c: Begin MixMonitor Recording SIP/4970-000cac6e
[C-00050a65] app_dial.c: SIP/4203-000cac6f is ringing
[C-00050a65] app_dial.c: SIP/4203-000cac6f answered SIP/4970-000cac6e
[C-00050a65] bridge_channel.c: Channel SIP/4203-000cac6f joined 'simple_bridge' basic-bridge <becd6e14-895a-4a4a-ba81-4f3d6dd2bd08>
[C-00050a65] bridge_channel.c: Channel SIP/4970-000cac6e joined 'simple_bridge' basic-bridge <becd6e14-895a-4a4a-ba81-4f3d6dd2bd08>
[C-00050a65] bridge_channel.c: Channel SIP/4970-000cac6e left 'simple_bridge' basic-bridge <becd6e14-895a-4a4a-ba81-4f3d6dd2bd08>
[C-00050a65] pbx.c: Spawn extension (Office_IN001, 4203, 2) exited non-zero on 'SIP/4970-000cac6e'
[C-00050a65] bridge_channel.c: Channel SIP/4203-000cac6f left 'simple_bridge' basic-bridge <becd6e14-895a-4a4a-ba81-4f3d6dd2bd08>
[C-00050a65] app_mixmonitor.c: MixMonitor close filestream (mixed)
[C-00050a65] app_mixmonitor.c: Executing [...]
[C-00050a65] app_mixmonitor.c: End MixMonitor Recording SIP/4970-000cac6e
Код: Выделить всё
[C-00050a67] netsock2.c: Using SIP RTP CoS mark 5
[C-00050a67] pbx.c: Executing [4203@Office_IN001:1] Macro("SIP/4970-000cac78", "recording,4970,4203") in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:1] GotoIf("SIP/4970-000cac78", "1?mp3:no") in new stack
[C-00050a67] pbx_builtins.c: Goto (macro-recording,s,3)
[C-00050a67] pbx.c: Executing [s@macro-recording:3] Set("SIP/4970-000cac78", "fname=16_27-4970-4203") in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:4] Set(...) in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:5] Set("SIP/4970-000cac78", "CDR(filename)=16_27-4970-4203.mp3") in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:6] Set("SIP/4970-000cac78", "CDR(realdst)=4203") in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:7] Set("SIP/4970-000cac78", "CDR(remoteip)=192.168.2.79") in new stack
[C-00050a67] pbx.c: Executing [s@macro-recording:8] MixMonitor(...) in new stack
[C-00050a67] app_mixmonitor.c: Begin MixMonitor Recording SIP/4970-000cac78
[C-00050a67] pbx.c: Executing [s@macro-recording:9] Goto("SIP/4970-000cac78", "no") in new stack
[C-00050a67] pbx_builtins.c: Goto (macro-recording,s,15)
[C-00050a67] pbx.c: Executing [s@macro-recording:15] Verbose("SIP/4970-000cac78", "Exit record") in new stack
[C-00050a67] app_verbose.c: Exit record
[C-00050a67] pbx.c: Executing [4203@Office_IN001:2] Dial("SIP/4970-000cac78", "SIP/4203,,t") in new stack
[C-00050a67] netsock2.c: Using SIP RTP CoS mark 5
[C-00050a67] app_dial.c: Called SIP/4203
[C-00050a67] app_dial.c: SIP/4203-000cac79 is ringing
[C-00050a67] app_dial.c: SIP/4203-000cac79 answered SIP/4970-000cac78
[C-00050a67] bridge_channel.c: Channel SIP/4203-000cac79 joined 'simple_bridge' basic-bridge <8e549ff2-4e95-407d-8c5d-9f0c80d14a86>
[C-00050a67] bridge_channel.c: Channel SIP/4970-000cac78 joined 'simple_bridge' basic-bridge <8e549ff2-4e95-407d-8c5d-9f0c80d14a86>
[C-00050a67] res_musiconhold.c: Started music on hold, class 'default', on channel 'SIP/4203-000cac79'
][C-00050a67] bridge_channel.c: Channel SIP/4203-000cac79 left 'simple_bridge' basic-bridge <8e549ff2-4e95-407d-8c5d-9f0c80d14a86>
][C-00050a67] bridge_channel.c: Channel SIP/4970-000cac5d left 'simple_bridge' basic-bridge <de2dcc9e-affb-4b7c-bb37-56da5cac9767>
][C-00050a67] bridge_channel.c: Channel SIP/4203-000cac79 swapped with SIP/4970-000cac5d into 'simple_bridge' basic-bridge <de2dcc9e-affb-4b7c-bb37-56da5cac9767>
[C-00050a67] bridge_channel.c: Channel SIP/4970-000cac78 left 'simple_bridge' basic-bridge <8e549ff2-4e95-407d-8c5d-9f0c80d14a86>
[C-00050a67] pbx.c: Spawn extension (Office_IN001, 4203, 2) exited non-zero on 'SIP/4970-000cac78'
[C-00050a67] app_mixmonitor.c: MixMonitor close filestream (mixed)
[C-00050a67] app_mixmonitor.c: Executing [...]
[C-00050a67] res_musiconhold.c: Stopped music on hold on SIP/4203-000cac79
[C-00050a67] app_mixmonitor.c: End MixMonitor Recording SIP/4970-000cac78
[C-00050a67] bridge_channel.c: Channel SIP/4203-000cac79 left 'simple_bridge' basic-bridge <de2dcc9e-affb-4b7c-bb37-56da5cac9767>
Код: Выделить всё
Channel ... swapped with...